Refund Policy

Returns

You can return any product for any reason within 15 days, no questions asked, and you will get your money back.

Our policy lasts 15 days. If 15 days have gone by since you received your shipment, unfortunately we can’t offer you a refund or exchange.

Please contact us to return your item.

Refunds

Once your return is received, we will send you an email to notify you that we have received your returned item.

Then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days. 

Late or missing refunds

If you haven’t received a refund yet, first check with your bank or credit card company.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@puzzlesplash.com. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.